PREORDERS:
At Kiki, our pieces are designed in Miami and made by our in house seamstresses or with our team overseas. Each preorder piece is made to order to fit each customer the way that they desire. Due to high order volumes orders are estimated to ship 6-8 weeks from the day of purchase! We always aim to start shipping our pieces out ASAP! All made to order pieces are final order. Shipment delays do not qualify for refunds. Please do not email us for updates on your order if the estimated time for shipment has not yet elapsed. Thank you for supporting slow fashion and wearable art. We love you and appreciate your patience!
READY TO SHIP SHIPPING TIME:
1-3 DAYS FOR PROCESSING
7 BUSINESS DAYS TO SHIP
HANDMADE ORDERS/PREORDERS:
Please note that all handmade pieces and preorders are made to order to insure the quality of every piece. We have a small team of in-house seamstresses who sew your pieces with love and extra care! This is a very unique experience in todays society and we are extremely grateful and happy to share it with you! Handmade pieces are very rare in today society but you deserve the best of the best!
Handmade/Preorders can take 6-8 weeks to ship. Please check the product page of the exact handmade piece to get the exact estimated ship date.
We kindly ask you to be mindful that we use estimated dates to due to the fact that each piece is handmade.
Shipment delays do not qualify for refunds. Please do not email us for updates on your order if the estimated time for shipment has not yet elapsed. Please email support@shopkikithebrand.com if your tracking number is not sent in the estimated time frame.
SHIPPING:
We ship Internationally to select countries and provide complimentary standard shipping for all US orders of $150.
Please allow 1-3 business days for our warehouse to process your shipment (excludes weekends and holidays). A tracking number will be sent to you once your order leaves our warehouse. Kiki The Brand is not responsible for any delays due to carrier constraints.
International:
All customs and duty fees are the customer's responsibility to pay. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, unclaimed or refused packages and/or failure to pay duty fees upon delivery.
MISSING, LOST OR STOLEN PACKAGES
At this time, all orders are being shipped through USPS/UPS. Please follow your tracking number for order updates. Kiki The Brand not responsible for any lost, damaged, or stolen orders.
Shipments that have arrived at a processing facility (UPS) and/or shipments that have been marked delivered and are missing, lost, or stolen are the sole responsibility of the carrier. Kiki The Brand will not be obligated to handle such issues. For more information please contact support@kikithebrand.com
CURRENT PIECES IN PRODUCTION
CORSET KINI : Our bikinis are made to order and takes 6-8 weeks to produce then ship to you within that time. They are estimated to begin shipping the 2nd week of October.
CUTIE SHORTS : Made to order and takes 6-8 weeks to produce then ship to you within that time. They are estimated to begin shipping the 2nd week of October.
LUNA ROMPER: Made to order and takes 6-8 weeks to produce then ship to you within that time. They are estimated to begin shipping the 2nd week of October.