PLEASE ALLOW 5-10 BUSINESS DAYS FOR ORDERS TO SHIP DUE TO HIGH ORDER VOLUMES!
POSSIBLE DELAYS DUE TO COVID-19
We at Kiki The Brand want you to know that we are taking preventative measures at our distribution to ensure that you and your family are safe while purchasing our products. Like you, we are keeping a close eye on the rapid developments concerning COVID-19, and will continue to provide updates as needed via our website.
At this time, via internet we are open for business. We are confident that we have taken the necessary steps to provide a safe environment, and we will continue to apply preventative measures as recommended by the Centers for Disease Control and Prevention (CDC).
Please understand our primary means of getting merchandise to you timely is by way of USPS and such 3rd party delivery services and most are not working at full capacity therefore your delivery may be delayed a few days or so. However, you can be assured you will receive what you’ve ordered in perfect condition like always. Please feel free to contact us at your leisure.
7-14 BUSINESS DAYS
We ship Internationally to select countries and provide complimentary standard shipping for all US orders of $150
Please allow 1-3 business days for our warehouse to process your shipment (excludes weekends and holidays). A tracking number will be sent to you once your order leaves our warehouse. Kiki The Brand is not responsible for any delays due to carrier constraints.
Shipping Rates & Times
First Class (US only): Calculated base rate arrives is 3 business days
Priority Mail (US only): 2 business days
Priority Express (US only): Calculated base rate arrives in 1-2 business days
All customs and duty fees are the customer's responsibility to pay. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, unclaimed or refused packages and/or failure to pay duty fees upon delivery.
MISSING, LOST OR STOLEN PACKAGES
Shipments that have arrived at a processing facility (USPS) and/or shipments that have been marked delivered and are missing, lost, or stolen are the sole responsibility of USPS. Kiki The Brand will not be obligated to handle such issues. For more information please contact firstname.lastname@example.org