JUNE 12T DROP:

ALL KINIS/BUTTERFLY PANTIES ORDERED 6/12 WILL SHIP IN 5-10 BUSINESS DAYS DUE TO HIGH ORDER VOLUMES

POSSIBLE DELAYS DUE TO COVID-19 

We at Kiki The Brand want you to know that we are taking preventative measures at our distribution to ensure that you and your family are safe while purchasing our products. Like you, we are keeping a close eye on the rapid developments concerning COVID-19, and will continue to provide updates as needed via our website.

At this time, via internet we are open for business. We are confident that we have taken the necessary steps to provide a safe environment, and we will continue to apply preventative measures as recommended by the Centers for Disease Control and Prevention (CDC).
Please understand our primary means of getting merchandise to you timely is by way of USPS and such 3rd party delivery services and most are not working at full capacity therefore your delivery may be delayed a few days or so. However, you can be assured you will receive what you’ve ordered in perfect condition like always. Please feel free to contact us at your leisure.  

HANDMADE ITEMS:

7-14 BUSINESS DAYS

PREORDER ITEMS:

BUTTERFLY KINIS, SETS, AND DRESSES WILL BEGIN TO SHIP THE FIRST WEEK OF APRIL.

DUE TO A LARGE ORDER VOLUME PREORDERS PLACED MARCH 27TH WILL BEGIN TO SHIP APRIL 24TH AND WILL CONTINUE TO SHIP UNTIL ALL ORDERS HAVE BEEN SHIPPED OUT . 

 

FLOW SETS + SHORTS ORDERED ON APRIL 10TH WILL BEGIN TO SHIP THE THIRD WEEK OF MAY AND WILL CONTINUE TO SHIP UNTIL ALL ORDERS HAVE BEEN SHIPPED OUT . 

 

BUTTERFLY PANTIES, SCRUNCHIES, AND OTHER PREMADE ITEMS SHIP BETWEEN 5-10 BUSINESS DAYS AFTER PROCESSING. 

 

We ship Internationally to select countries and provide complimentary standard shipping for all US orders of $150

Please allow 1-3 business days for our warehouse to process your shipment (excludes weekends and holidays). A tracking number will be sent to you once your order leaves our warehouse. Kiki The Brand is not responsible for any delays due to carrier constraints.

Shipping Rates & Times

First Class (US only): Calculated base rate arrives is 3 business days

Priority Mail (US only): 2 business days

Priority Express (US only): Calculated base rate arrives in 1-2 business days

International:

All customs and duty fees are the customer's responsibility to pay. Please contact your local customs office if you have any questions regarding the duty fee for your order. Shipping costs are non-refundable, which includes returns, unclaimed or refused packages and/or failure to pay duty fees upon delivery.

MISSING, LOST OR STOLEN PACKAGES

Shipments that have arrived at a processing facility (USPS) and/or shipments that have been marked delivered and are missing, lost, or stolen are the sole responsibility of USPS. Kiki The Brand will not be obligated to handle such issues. For more information please contact support@kikithebrand.com